• Return Policy

All sales are final. Once your order is placed, we do not offer any refunds or cancellations. 

  • Exchange Policy

Due to hygienic/sanitary reasons, we only offer exchanges for unopened items.

In order to qualify for an exchange, items must be returned in the original packaging & condition you received them.

We will not accept any items that have been opened or tampered with in any way. 

One time exchanges are accepted within 7 days of hair delivery date. 

Product must be exchanged for something of equal or greater value.

Clients are responsible for all exchange shipping costs.

Contact Us with any question you may have about your order.


  • Shipping 

Orders would be shipped once payment is confirmed and cleared. Once your order ships, you will receive an email with tracking information.

After placing your order, please allow 2-3 business days for processing. Once your order is processed, 

shipping takes up to 3-5 business days.


  • Refund Policy

We do not offer any refunds or cancelations once your order has been placed. We only offer exchanges only for unopened, unused items.